Cookie Policy
This Cookie Policy Explains How HotSpring Spas Central Ltd Uses Cookies And Similar Technologies When You Visit www.Hotspringcentral.Co.Uk (Https://Www.Hotspringcentral.Co.Uk).
It explains what these technologies are, why we use them, how you can control them and where you can find further information about how we use your personal information.
For information about how we collect, use and protect personal information more generally, please read our Privacy Notice.
1. What are cookies?
Cookies are small text files placed on your computer, tablet, mobile phone or other device when you visit a website.
Cookies allow websites to recognise a device, remember preferences, support essential website functions and understand how visitors interact with a website.
We may also use similar technologies, such as pixels, tags, scripts and local storage. References to “cookies” in this policy include these similar technologies where appropriate.
2. How we use cookies
We use cookies to:
* Keep our website secure and operating correctly
* Remember your choices and preferences
* Support forms and other website features
* Understand how visitors use our website
* Identify and resolve website performance issues
* Measure the effectiveness of our marketing
* Display or measure relevant advertising, where you have agreed to this
Some cookies are set directly by HotSpring Spas Central Ltd. These are known as first-party cookies.
Other cookies may be set by third-party services used on our website, such as analytics, video, mapping, social media or advertising providers. These are known as third-party cookies.
3. Your consent and choices
We may use cookies without your consent where they are exempt from the consent requirement under applicable law. This includes cookies that are strictly necessary to provide a service you have requested.
Where consent is required, we will not place or access those cookies on your device unless you have made an active choice to allow them.
When you first visit our website, our cookie banner will allow you to choose which categories of optional cookies to allow.
Rejecting optional cookies will not prevent you from accessing the main functions of our website, although some content or features may not work as intended.
You can change or withdraw your consent at any time by selecting the black and gold “Cookies” icon available on the bottom left corner of our website.
Withdrawing consent will not affect the lawfulness of any processing that took place before consent was withdrawn.
4. Categories of cookies we use
Strictly necessary cookies
These cookies are required for our website to operate or to provide a function you have specifically requested.
They may be used for purposes such as:
* Website security
* Network management
* Remembering your cookie choices
* Maintaining a shopping basket
* Processing forms
* Supporting account login or session management
* Preventing fraud or misuse
These cookies cannot generally be switched off through our consent tool because the website or requested service may not work correctly without them.
Functional cookies
Functional cookies allow the website to remember choices you make and provide enhanced or more personalised features.
They may remember information such as:
* Your preferred location
* Display or accessibility settings
* Previously selected options
* Information needed to provide an embedded feature you have requested
Where these cookies are not exempt from the consent requirement, they will only be used with your permission.
performance cookies
Performance cookies help us understand how visitors use our website.
They may collect information about:
* Which pages are visited
* How visitors move around the website
* How long visitors spend on particular pages
* Whether visitors encounter technical errors
* The general performance of the website
Where required by law, these cookies will only be used after you have given your consent.
In limited circumstances, applicable law may permit certain statistical technologies without consent where specific safeguards and conditions are met. Where we rely on such an exception, the information will be used only to produce statistical information about our website or service. You will be given clear information and a simple way to object.
Advertising and targeting cookies
Advertising and targeting cookies may be used to:
* Measure the performance of advertising campaigns
* Understand whether an advert led to a website visit or enquiry
* Limit how often an advert is shown
* Build an understanding of visitor interests
* Show more relevant advertising on other websites or platforms
* Track activity across websites or devices
These cookies may be set by us or by third-party advertising and social media providers.
Advertising and targeting cookies will not be used unless you have given your consent.
Embedded content and third-party services
Our website may contain content provided by third parties, such as:
* Videos
* Maps
* Social media content
* Review platforms
* Online booking tools
* Payment services
* Live chat or messaging functions
These providers may set cookies or collect information from your device when their content is loaded or used.
Where consent is required, third-party content that uses optional cookies should not load until you have made the appropriate choice.
Third parties are responsible for their own use of personal information. We recommend reviewing the privacy and cookie information provided by any third-party service you use.
Unclassified cookies
Some cookies may be temporarily listed as unclassified while we confirm their purpose and provider.
We regularly review the cookies used on our website and will update their classification as soon as reasonably possible.
5. Cookies currently used on our website
Our cookie consent tool provides current information about the cookies and similar technologies detected on our website.
For each cookie, this information should include, where applicable:
* Cookie name
* Provider
* Purpose
* Category
* Duration
* Whether it is a first-party or third-party cookie
You can view this information and manage your choices through the **Cookie Settings** link on our website.
Because website services and third-party tools can change, the cookie list may be updated from time to time.
6. How long cookies remain on your device
Cookies may be either session cookies or persistent cookies.
**Session cookies** are normally deleted when you close your browser.
**Persistent cookies** remain on your device for a set period or until you delete them.
The duration of each cookie should be displayed within our cookie settings tool. We will not retain cookie information for longer than is reasonably necessary for the purpose for which it is used.
7. Managing cookies through your browser
You can also use your browser settings to block or delete cookies.
The method varies depending on the browser and device you use. Please refer to your browser’s help or settings section for instructions.
Blocking all cookies may affect the operation of our website. For example, some forms, account features, shopping functions or preference settings may no longer work correctly.
Browser settings do not always control every similar technology, so we recommend also using the Cookie Settings tool provided on our website.
8. Personal information collected through cookies
Some cookies and similar technologies may collect or generate information that can identify you directly or indirectly.
This may include:
* IP address
* Device or browser identifiers
* Website activity
* Approximate location
* Referral source
* Cookie identifiers
* Advertising identifiers
Where this information constitutes personal data, we will process it in accordance with applicable data protection law and our Privacy Notice.
Where PECR requires consent for a cookie or similar technology, consent will also normally be the appropriate basis for processing personal information obtained through that technology.
9. Security
We use appropriate technical and organisational measures designed to protect information collected through our website against unauthorised access, alteration, disclosure or loss.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
Further information about how we protect personal information is available in our Privacy Notice.
10. Links to other websites
Our website may contain links to websites operated by other organisations.
We do not control the cookies, privacy practices or content of third-party websites. When you follow a link to another website, you should review that organisation’s privacy and cookie information.
11. Changes to this Cookie Policy
We may update this Cookie Policy to reflect:
* Changes to the cookies or technologies used on our website
* Changes to our website services
* Changes to legal or regulatory requirements
* Updated guidance from relevant regulators
The date at the top of this page shows when the policy was last updated.
Where a material change affects how we rely on your consent, we may ask you to make your cookie choices again.
12. Contact us
For questions about this Cookie Policy or our use of cookies, please contact:
HotSpring Spas Central Ltd
Sterling Furniture Centre
76 Moss Road
Tillicoultry
Clackmannanshire
Telephone: 01259 759860
Email: [enquiries@hotspringcentral.co.uk](mailto:enquiries@hotspringcentral.co.uk)
Website:[www.hotspringcentral.co.uk](http://www.hotspringcentral.co.uk)
