HotSpring Central:
The Brand You Can Trust
HotSpring Spas Central is proud to supply hot tubs and spas to customers across Scotland. HotSpring is world famous for providing high-quality hot tub spas so we’re delighted to bring the HotSpring range to our UK customers. Our hot tubs for sale are supplied through two showrooms in Scotland; the Sterling Furniture Centre, Tillicoultry and Dobbies Garden Centre World in Lasswade near Edinburgh. Once you find your perfect hot tub we’ll ship it to you anywhere in Scotland whether you’re in Glasgow or Inverness, Edinburgh or Kilmarnock.
All your extras delivered
Hot tub chemicals, filters, accessories, and toys are available to buy in our online store which means you won’t have to go back to the showroom to buy your necessary maintenance items to keep your hot tub spa in tip-top order.
Call HotSpring Spas Central today on 01259 759860
Our Difference
With lasting quality and unparalleled customer care, Hot Spring delivers The Absolute Best Hot Tub Ownership Experience®.
Our Difference
With lasting quality and unparalleled customer care, Hot Spring delivers The Absolute Best Hot Tub Ownership Experience®.
Vitality Every Day
Experience the power of vitality every day as you incorporate regular sessions in a HotSpring hot tub into your daily routine. Witness extraordinary transformations that occur when you prioritise moments of relaxation and rejuvenation.
Vitality Every Day
Experience the power of vitality every day as you incorporate regular sessions in a Hot Spring spa into your daily routine. Witness extraordinary transformations that occur when you prioritise moments of relaxation and rejuvenation.
Customer Reviews
4.7
Based on 58 reviews
powered by
Kathy Lamb
2 years ago
We are very happy with the hot tub we purchased three years ago from Hot springs, it is great quality and wearing well. The best thing for us about buying from hot springs though is the customer service we have received. From the advice and information Tracey provided at initial purchase to now three years down the line. All the staff I have dealt with (Tracey, Gail and Lisa) are very helpful when I call with lots of advice for us and the technicians who have done our services have been great- thanks!
helen busby
2 years ago
We've just had our 17-year old hot tub serviced. Both Gail and Lisa were really helpful in the planning stage (we had to re-arrange at least once due to family illness). The lovely Ali then arrived to do the service - what a lovely bloke! He kept us fully informed about what he was doing and what extra work needed doing or was advisable. We were given the choice of whether we wanted to go ahead with the advisable jobs (we did) and Ali did a really great job, on the coldest day of the year so far.
Next time we have a service can we have the same engineer, please 🙂
Next time we have a service can we have the same engineer, please 🙂
Garry Campbell
2 years ago
First class service👍🏻
logan
2 years ago
Unfortunately we had a leak coming from our hot tub. We called Hot Springs and was told that it would be £140 for engineer to come and identify the problem and this would cover 1 hour of labour charge.
My husband explained on the phone that the the level of water has stopped just below the moto massager jet. He was told to fill up the tub for the engineers arrival. The engineer arrived and the first thing he done was empty the tub, this was executed by emptying into a portable tub. Why had we been asked to fill spa when they needed to empty it? During this time the engineer spent most of it on his phone speaking to friends, these conversations were peppered with language I did not want to overhear and completely unprofessional. He sat in his van a lot of the time too and I had to run to find him when the hose came out of the portable tub and started flooding the garden. I also pointed out that the portable tub was leaking out onto our lawn, he said “yes that’s cause it’s full of holes”. Once the tub was empty he changed the stent in the moto massager and refilled the tub. No other checks or investigation was carried out.
The whole process took 3 hours, when the tub was filled up he said that he was sure that would solve the problem but if not we were to use the bottle of ‘Fix a Leak’ he gave to us along with hand written note of instructions. He handed me his phone to pay the invoice of an additional £250.00 cost. I was shocked at the price but paid it anyway, thinking that at least the tub was now fixed.. I asked for a breakdown of costs and Gail said that this would be emailed. When we checked the tub the following day the level had gone down to where it was originally, the leak had not been fixed. I called Gail and she said that they only thought that the new stent would solve the problem… when i challenged her on the £140 call out to ID the problem she said “ yes maybe we shouldn’t offer this service as leaks can be a nightmare to find and we don’t like telling customers that it can often costs ££££ to detect and fix leaks” When I got the breakdown of invoice they had charged £82 for Fix a Leak a product that can be bought online for £40. £100 in extra labour charge, not a bad job if you can get it considering most of this time the ‘engineer’ spent it catching up on his social life. Gail said that 90% of the time Fix a Leak would solve the problem,,, so why not tell us that in the initial phone call? The notes that the engineer left were in contradiction to what the manufacturer recommends how to use the product. We asked for a refund on the money we had paid to sort the hot tub. In total we paid £390.00 to sort the tub, The tub is not sorted. We were told the only refund we would get was if we took the Fix a Leak back. Gail emailed to say that they would come back out remove the stent refund the cost of stent but no other costs and give us a quote to find the leak but warned it would be expensive. Well it was expensive enough in the first place and they did not find the leak! Poor service by the engineer,, poor customer service from Gail. We feel completely ripped off!
Update … in reply to you answer Gail… you said you would come back to try and find the leak that we had already paid you for in the first instance. You wanted to charge us more money,,, your words were., it could end up costing thousands of pounds for us to find it… why would we allow you to come back when you have already been badly let down by you. You are complete rip off merchants…. Beware to anyone that uses your services!!!!
My husband explained on the phone that the the level of water has stopped just below the moto massager jet. He was told to fill up the tub for the engineers arrival. The engineer arrived and the first thing he done was empty the tub, this was executed by emptying into a portable tub. Why had we been asked to fill spa when they needed to empty it? During this time the engineer spent most of it on his phone speaking to friends, these conversations were peppered with language I did not want to overhear and completely unprofessional. He sat in his van a lot of the time too and I had to run to find him when the hose came out of the portable tub and started flooding the garden. I also pointed out that the portable tub was leaking out onto our lawn, he said “yes that’s cause it’s full of holes”. Once the tub was empty he changed the stent in the moto massager and refilled the tub. No other checks or investigation was carried out.
The whole process took 3 hours, when the tub was filled up he said that he was sure that would solve the problem but if not we were to use the bottle of ‘Fix a Leak’ he gave to us along with hand written note of instructions. He handed me his phone to pay the invoice of an additional £250.00 cost. I was shocked at the price but paid it anyway, thinking that at least the tub was now fixed.. I asked for a breakdown of costs and Gail said that this would be emailed. When we checked the tub the following day the level had gone down to where it was originally, the leak had not been fixed. I called Gail and she said that they only thought that the new stent would solve the problem… when i challenged her on the £140 call out to ID the problem she said “ yes maybe we shouldn’t offer this service as leaks can be a nightmare to find and we don’t like telling customers that it can often costs ££££ to detect and fix leaks” When I got the breakdown of invoice they had charged £82 for Fix a Leak a product that can be bought online for £40. £100 in extra labour charge, not a bad job if you can get it considering most of this time the ‘engineer’ spent it catching up on his social life. Gail said that 90% of the time Fix a Leak would solve the problem,,, so why not tell us that in the initial phone call? The notes that the engineer left were in contradiction to what the manufacturer recommends how to use the product. We asked for a refund on the money we had paid to sort the hot tub. In total we paid £390.00 to sort the tub, The tub is not sorted. We were told the only refund we would get was if we took the Fix a Leak back. Gail emailed to say that they would come back out remove the stent refund the cost of stent but no other costs and give us a quote to find the leak but warned it would be expensive. Well it was expensive enough in the first place and they did not find the leak! Poor service by the engineer,, poor customer service from Gail. We feel completely ripped off!
Update … in reply to you answer Gail… you said you would come back to try and find the leak that we had already paid you for in the first instance. You wanted to charge us more money,,, your words were., it could end up costing thousands of pounds for us to find it… why would we allow you to come back when you have already been badly let down by you. You are complete rip off merchants…. Beware to anyone that uses your services!!!!
Laura MacDonald
2 years ago
I would give no stars if possible....so called today as after a full service 4 weeks ago a board was fitted to ensure the jets in the pool worked and it heated....cue 4 weeks later the board is flashing and jets aren't working and it's not heating. Called and spoke to a very unhelpful Trish(refused to give her second name as she's the only Trish) who said after spending about £1000 to get the pool working again that it would be £164 just to have someone come out and look at it! Surely when they have done work 4 weeks ago and the board they have fitted is no longer working the call out charge should not be applied, I get the fact if further work is needed and its not to do with the board fitted then we would need to pay....but we don't know that yet! Wont even come and look at it without charging a fortune, and £164 is exactlt that right now.
Absolutely shocking service when they have taken £1000 out of my very recently bereaved mothers pocket who only wanted the pool to keep her occupied and healthy! Thanks for hanging up on me Trish when I was asking questions and of course I'm going to speak up when you are talking over the top of me constantly.
Absolutely shocking service when they have taken £1000 out of my very recently bereaved mothers pocket who only wanted the pool to keep her occupied and healthy! Thanks for hanging up on me Trish when I was asking questions and of course I'm going to speak up when you are talking over the top of me constantly.
Matt MacConnell
2 years ago
Gail and Tracey were brilliant when we were purchasing our Propel tub. It's our first hot tub and we really weren't sure what to buy, but they answered all of our questions.
The delivery date was also swiftly moved forward when requested.
The delivery process was smooth. It's now time to learn a bit of chemistry and enjoy the tub.
The delivery date was also swiftly moved forward when requested.
The delivery process was smooth. It's now time to learn a bit of chemistry and enjoy the tub.
Declan Dufficy (Ciarascars alloa)
3 years ago
Ken Mollison
3 years ago
Our hot tub installation was Covid delayed and needed loads of architect time. Our builders were fantastic but materials were hard to come by at times. However Gail and Lisa supported our activities and were always willing to help with great advice on many occasions through the process. The installation teams were fantastic, knowledgeable and caring. Well done to all at HotSprings Central.
Ryan Van schie
3 years ago
Excellent customer service, found exactly the hot tub we wanted at a reasonable price. Delivery could not have been more efficient. Definitely reccomend
Franny McGrath
3 years ago
Absolutely love my new hot tub, great way to start the day with a coffee too. Gail was superb as were the guys who delivered, thank you.
Marc Gardner
3 years ago
Always amazing service from hotspring spas, helpful and really friendly along with it. Would not use anyone else for my hot tub. Thanks guys. 100% recommend
Garry Kendall
4 years ago
Recently bought a hot tub from Hot Springs 18 months ago, after doing research online and finding that the came highly recommended i decided to give them call and visit the showroom. Upon purchasing a freshwater hot tub it then got delivered and installed by themselves and time was spent with myself and my wife on the workings of the hot tub. Since purchasing the hot tub we have had to contact the company on a number of occasions to ask for advice on the settings and general maintenance and during these discussions our experience has been amazing and nothing was too much hassle. It has been great to find a company prepared to go the extra mile to help their customers. Couldn’t recommend them highly enough, great work.
Geraldine O’Neill
4 years ago
The purchase of our HotSpring Propel has proved to be a most worthwhile and therapeutic experience. It is simple to maintain clean and properly sanitised water at a reasonable daily cost.We are happy with the excellent customer service at Stirling which is ongoing. Any queries are promptly dealt with. No hesitation whatsoever in recommending this company! Thank you
stuart godfrey
4 years ago
The hot tub itself is fantastic. A great quality product and reasonable to run, Unfortunately the delivery was not great as my composite decking was damaged and although I advised Hotspas Sterling there was no attempt to offer to fix it or offer compensation.
Donna Smith
4 years ago
Absolutely love our TX model, purchased in September 2022. We only wanted a small one for the two of us and this fits perfectly into our garden. Quick and easy to empty and refill, been used at least twice every week since installed. Great customer service as well from staff, no hard sell and easy to deal with, lots of finance options. Staff explained what we needed to have done to have built up decking and local builders done it to a tee. After Care been great with any queries. Definitely would recommend!
Pamela
4 years ago
Great support from Hotsprings at Tillicoultry always happy to help with great hints and tips
Cath Lee
4 years ago
We bought a Hotspring Propel October 2021. The spa is fantastic and Tracey, Gail and Lisa have all been so helpful with advice. I would recommend Hotspring to anyone considering purchasing a spa. They are competitively priced for the standard of product you receive.
Richard Winton
7 years ago
The Team at Tillicoultry and Edinburgh are absolutely amazing. I've had my Hot Tub for over a year now and I am so happy I decided to go with Hot Springs. I was a fairly difficult customer as I couldn't quite make my mind up but the staff at Tillicoultry never once made me feel rushed into making a decision.
Its quite a big purchase so I really wanted to be sure I was getting a hottub that was not only reliable over the long term, but also economical enough to run continuously not matter what the outside temp is.
Now i've had it for long enough, i can happily say that the insulation of the tub is great. In the recent snow, the tub cover was the first thing the snow lay on and it was also the last thing to melt - so even though the water inside is a lovely 38 degrees, there is none of that temp escaping to the outside. I am in the Hot Tub AT LEAST once a day, so we are really getting our moneys worth.
Edit: This year we decided to splash out on a swim spa. After TONS of research we realised that the Endless Pool model sold by Hot Springs Central was the best swim experience out there. Once again, from start to finish Gail and her team have shown exceptionally professionalism and skill. The swim spa is just installed and looking just amazing!. I would have no problem in recommending Hot Springs Central to everyone looking for a Hot Tub or Swim Spa.
One important (to me) note: Ive had loads of builders round recently doing work on the house. They NEVER clean up after themselves. They always leave roof tiles, plumbing, cables lying around for me to clean up after they have left. But when the Hot Springs Central team installed the swim spa, they left the place looking tidier than it had been when they turned up! Even swept the grass down! Very impressive!
Its quite a big purchase so I really wanted to be sure I was getting a hottub that was not only reliable over the long term, but also economical enough to run continuously not matter what the outside temp is.
Now i've had it for long enough, i can happily say that the insulation of the tub is great. In the recent snow, the tub cover was the first thing the snow lay on and it was also the last thing to melt - so even though the water inside is a lovely 38 degrees, there is none of that temp escaping to the outside. I am in the Hot Tub AT LEAST once a day, so we are really getting our moneys worth.
Edit: This year we decided to splash out on a swim spa. After TONS of research we realised that the Endless Pool model sold by Hot Springs Central was the best swim experience out there. Once again, from start to finish Gail and her team have shown exceptionally professionalism and skill. The swim spa is just installed and looking just amazing!. I would have no problem in recommending Hot Springs Central to everyone looking for a Hot Tub or Swim Spa.
One important (to me) note: Ive had loads of builders round recently doing work on the house. They NEVER clean up after themselves. They always leave roof tiles, plumbing, cables lying around for me to clean up after they have left. But when the Hot Springs Central team installed the swim spa, they left the place looking tidier than it had been when they turned up! Even swept the grass down! Very impressive!
Customer Reviews
4.7
Based on 58 reviews
powered by
Kathy Lamb
2 years ago
We are very happy with the hot tub we purchased three years ago from Hot springs, it is great quality and wearing well. The best thing for us about buying from hot springs though is the customer service we have received. From the advice and information Tracey provided at initial purchase to now three years down the line. All the staff I have dealt with (Tracey, Gail and Lisa) are very helpful when I call with lots of advice for us and the technicians who have done our services have been great- thanks!
helen busby
2 years ago
We've just had our 17-year old hot tub serviced. Both Gail and Lisa were really helpful in the planning stage (we had to re-arrange at least once due to family illness). The lovely Ali then arrived to do the service - what a lovely bloke! He kept us fully informed about what he was doing and what extra work needed doing or was advisable. We were given the choice of whether we wanted to go ahead with the advisable jobs (we did) and Ali did a really great job, on the coldest day of the year so far.
Next time we have a service can we have the same engineer, please 🙂
Next time we have a service can we have the same engineer, please 🙂
Garry Campbell
2 years ago
First class service👍🏻
logan
2 years ago
Unfortunately we had a leak coming from our hot tub. We called Hot Springs and was told that it would be £140 for engineer to come and identify the problem and this would cover 1 hour of labour charge.
My husband explained on the phone that the the level of water has stopped just below the moto massager jet. He was told to fill up the tub for the engineers arrival. The engineer arrived and the first thing he done was empty the tub, this was executed by emptying into a portable tub. Why had we been asked to fill spa when they needed to empty it? During this time the engineer spent most of it on his phone speaking to friends, these conversations were peppered with language I did not want to overhear and completely unprofessional. He sat in his van a lot of the time too and I had to run to find him when the hose came out of the portable tub and started flooding the garden. I also pointed out that the portable tub was leaking out onto our lawn, he said “yes that’s cause it’s full of holes”. Once the tub was empty he changed the stent in the moto massager and refilled the tub. No other checks or investigation was carried out.
The whole process took 3 hours, when the tub was filled up he said that he was sure that would solve the problem but if not we were to use the bottle of ‘Fix a Leak’ he gave to us along with hand written note of instructions. He handed me his phone to pay the invoice of an additional £250.00 cost. I was shocked at the price but paid it anyway, thinking that at least the tub was now fixed.. I asked for a breakdown of costs and Gail said that this would be emailed. When we checked the tub the following day the level had gone down to where it was originally, the leak had not been fixed. I called Gail and she said that they only thought that the new stent would solve the problem… when i challenged her on the £140 call out to ID the problem she said “ yes maybe we shouldn’t offer this service as leaks can be a nightmare to find and we don’t like telling customers that it can often costs ££££ to detect and fix leaks” When I got the breakdown of invoice they had charged £82 for Fix a Leak a product that can be bought online for £40. £100 in extra labour charge, not a bad job if you can get it considering most of this time the ‘engineer’ spent it catching up on his social life. Gail said that 90% of the time Fix a Leak would solve the problem,,, so why not tell us that in the initial phone call? The notes that the engineer left were in contradiction to what the manufacturer recommends how to use the product. We asked for a refund on the money we had paid to sort the hot tub. In total we paid £390.00 to sort the tub, The tub is not sorted. We were told the only refund we would get was if we took the Fix a Leak back. Gail emailed to say that they would come back out remove the stent refund the cost of stent but no other costs and give us a quote to find the leak but warned it would be expensive. Well it was expensive enough in the first place and they did not find the leak! Poor service by the engineer,, poor customer service from Gail. We feel completely ripped off!
Update … in reply to you answer Gail… you said you would come back to try and find the leak that we had already paid you for in the first instance. You wanted to charge us more money,,, your words were., it could end up costing thousands of pounds for us to find it… why would we allow you to come back when you have already been badly let down by you. You are complete rip off merchants…. Beware to anyone that uses your services!!!!
My husband explained on the phone that the the level of water has stopped just below the moto massager jet. He was told to fill up the tub for the engineers arrival. The engineer arrived and the first thing he done was empty the tub, this was executed by emptying into a portable tub. Why had we been asked to fill spa when they needed to empty it? During this time the engineer spent most of it on his phone speaking to friends, these conversations were peppered with language I did not want to overhear and completely unprofessional. He sat in his van a lot of the time too and I had to run to find him when the hose came out of the portable tub and started flooding the garden. I also pointed out that the portable tub was leaking out onto our lawn, he said “yes that’s cause it’s full of holes”. Once the tub was empty he changed the stent in the moto massager and refilled the tub. No other checks or investigation was carried out.
The whole process took 3 hours, when the tub was filled up he said that he was sure that would solve the problem but if not we were to use the bottle of ‘Fix a Leak’ he gave to us along with hand written note of instructions. He handed me his phone to pay the invoice of an additional £250.00 cost. I was shocked at the price but paid it anyway, thinking that at least the tub was now fixed.. I asked for a breakdown of costs and Gail said that this would be emailed. When we checked the tub the following day the level had gone down to where it was originally, the leak had not been fixed. I called Gail and she said that they only thought that the new stent would solve the problem… when i challenged her on the £140 call out to ID the problem she said “ yes maybe we shouldn’t offer this service as leaks can be a nightmare to find and we don’t like telling customers that it can often costs ££££ to detect and fix leaks” When I got the breakdown of invoice they had charged £82 for Fix a Leak a product that can be bought online for £40. £100 in extra labour charge, not a bad job if you can get it considering most of this time the ‘engineer’ spent it catching up on his social life. Gail said that 90% of the time Fix a Leak would solve the problem,,, so why not tell us that in the initial phone call? The notes that the engineer left were in contradiction to what the manufacturer recommends how to use the product. We asked for a refund on the money we had paid to sort the hot tub. In total we paid £390.00 to sort the tub, The tub is not sorted. We were told the only refund we would get was if we took the Fix a Leak back. Gail emailed to say that they would come back out remove the stent refund the cost of stent but no other costs and give us a quote to find the leak but warned it would be expensive. Well it was expensive enough in the first place and they did not find the leak! Poor service by the engineer,, poor customer service from Gail. We feel completely ripped off!
Update … in reply to you answer Gail… you said you would come back to try and find the leak that we had already paid you for in the first instance. You wanted to charge us more money,,, your words were., it could end up costing thousands of pounds for us to find it… why would we allow you to come back when you have already been badly let down by you. You are complete rip off merchants…. Beware to anyone that uses your services!!!!
Laura MacDonald
2 years ago
I would give no stars if possible....so called today as after a full service 4 weeks ago a board was fitted to ensure the jets in the pool worked and it heated....cue 4 weeks later the board is flashing and jets aren't working and it's not heating. Called and spoke to a very unhelpful Trish(refused to give her second name as she's the only Trish) who said after spending about £1000 to get the pool working again that it would be £164 just to have someone come out and look at it! Surely when they have done work 4 weeks ago and the board they have fitted is no longer working the call out charge should not be applied, I get the fact if further work is needed and its not to do with the board fitted then we would need to pay....but we don't know that yet! Wont even come and look at it without charging a fortune, and £164 is exactlt that right now.
Absolutely shocking service when they have taken £1000 out of my very recently bereaved mothers pocket who only wanted the pool to keep her occupied and healthy! Thanks for hanging up on me Trish when I was asking questions and of course I'm going to speak up when you are talking over the top of me constantly.
Absolutely shocking service when they have taken £1000 out of my very recently bereaved mothers pocket who only wanted the pool to keep her occupied and healthy! Thanks for hanging up on me Trish when I was asking questions and of course I'm going to speak up when you are talking over the top of me constantly.
Matt MacConnell
2 years ago
Gail and Tracey were brilliant when we were purchasing our Propel tub. It's our first hot tub and we really weren't sure what to buy, but they answered all of our questions.
The delivery date was also swiftly moved forward when requested.
The delivery process was smooth. It's now time to learn a bit of chemistry and enjoy the tub.
The delivery date was also swiftly moved forward when requested.
The delivery process was smooth. It's now time to learn a bit of chemistry and enjoy the tub.
Declan Dufficy (Ciarascars alloa)
3 years ago
Ken Mollison
3 years ago
Our hot tub installation was Covid delayed and needed loads of architect time. Our builders were fantastic but materials were hard to come by at times. However Gail and Lisa supported our activities and were always willing to help with great advice on many occasions through the process. The installation teams were fantastic, knowledgeable and caring. Well done to all at HotSprings Central.
Ryan Van schie
3 years ago
Excellent customer service, found exactly the hot tub we wanted at a reasonable price. Delivery could not have been more efficient. Definitely reccomend
Franny McGrath
3 years ago
Absolutely love my new hot tub, great way to start the day with a coffee too. Gail was superb as were the guys who delivered, thank you.
Marc Gardner
3 years ago
Always amazing service from hotspring spas, helpful and really friendly along with it. Would not use anyone else for my hot tub. Thanks guys. 100% recommend
Garry Kendall
4 years ago
Recently bought a hot tub from Hot Springs 18 months ago, after doing research online and finding that the came highly recommended i decided to give them call and visit the showroom. Upon purchasing a freshwater hot tub it then got delivered and installed by themselves and time was spent with myself and my wife on the workings of the hot tub. Since purchasing the hot tub we have had to contact the company on a number of occasions to ask for advice on the settings and general maintenance and during these discussions our experience has been amazing and nothing was too much hassle. It has been great to find a company prepared to go the extra mile to help their customers. Couldn’t recommend them highly enough, great work.
Geraldine O’Neill
4 years ago
The purchase of our HotSpring Propel has proved to be a most worthwhile and therapeutic experience. It is simple to maintain clean and properly sanitised water at a reasonable daily cost.We are happy with the excellent customer service at Stirling which is ongoing. Any queries are promptly dealt with. No hesitation whatsoever in recommending this company! Thank you
stuart godfrey
4 years ago
The hot tub itself is fantastic. A great quality product and reasonable to run, Unfortunately the delivery was not great as my composite decking was damaged and although I advised Hotspas Sterling there was no attempt to offer to fix it or offer compensation.
Donna Smith
4 years ago
Absolutely love our TX model, purchased in September 2022. We only wanted a small one for the two of us and this fits perfectly into our garden. Quick and easy to empty and refill, been used at least twice every week since installed. Great customer service as well from staff, no hard sell and easy to deal with, lots of finance options. Staff explained what we needed to have done to have built up decking and local builders done it to a tee. After Care been great with any queries. Definitely would recommend!
Pamela
4 years ago
Great support from Hotsprings at Tillicoultry always happy to help with great hints and tips
Cath Lee
4 years ago
We bought a Hotspring Propel October 2021. The spa is fantastic and Tracey, Gail and Lisa have all been so helpful with advice. I would recommend Hotspring to anyone considering purchasing a spa. They are competitively priced for the standard of product you receive.
Richard Winton
7 years ago
The Team at Tillicoultry and Edinburgh are absolutely amazing. I've had my Hot Tub for over a year now and I am so happy I decided to go with Hot Springs. I was a fairly difficult customer as I couldn't quite make my mind up but the staff at Tillicoultry never once made me feel rushed into making a decision.
Its quite a big purchase so I really wanted to be sure I was getting a hottub that was not only reliable over the long term, but also economical enough to run continuously not matter what the outside temp is.
Now i've had it for long enough, i can happily say that the insulation of the tub is great. In the recent snow, the tub cover was the first thing the snow lay on and it was also the last thing to melt - so even though the water inside is a lovely 38 degrees, there is none of that temp escaping to the outside. I am in the Hot Tub AT LEAST once a day, so we are really getting our moneys worth.
Edit: This year we decided to splash out on a swim spa. After TONS of research we realised that the Endless Pool model sold by Hot Springs Central was the best swim experience out there. Once again, from start to finish Gail and her team have shown exceptionally professionalism and skill. The swim spa is just installed and looking just amazing!. I would have no problem in recommending Hot Springs Central to everyone looking for a Hot Tub or Swim Spa.
One important (to me) note: Ive had loads of builders round recently doing work on the house. They NEVER clean up after themselves. They always leave roof tiles, plumbing, cables lying around for me to clean up after they have left. But when the Hot Springs Central team installed the swim spa, they left the place looking tidier than it had been when they turned up! Even swept the grass down! Very impressive!
Its quite a big purchase so I really wanted to be sure I was getting a hottub that was not only reliable over the long term, but also economical enough to run continuously not matter what the outside temp is.
Now i've had it for long enough, i can happily say that the insulation of the tub is great. In the recent snow, the tub cover was the first thing the snow lay on and it was also the last thing to melt - so even though the water inside is a lovely 38 degrees, there is none of that temp escaping to the outside. I am in the Hot Tub AT LEAST once a day, so we are really getting our moneys worth.
Edit: This year we decided to splash out on a swim spa. After TONS of research we realised that the Endless Pool model sold by Hot Springs Central was the best swim experience out there. Once again, from start to finish Gail and her team have shown exceptionally professionalism and skill. The swim spa is just installed and looking just amazing!. I would have no problem in recommending Hot Springs Central to everyone looking for a Hot Tub or Swim Spa.
One important (to me) note: Ive had loads of builders round recently doing work on the house. They NEVER clean up after themselves. They always leave roof tiles, plumbing, cables lying around for me to clean up after they have left. But when the Hot Springs Central team installed the swim spa, they left the place looking tidier than it had been when they turned up! Even swept the grass down! Very impressive!
