Customer Testimonials

Here at HotSpring Central we just love to see what our customers have achieved with creating their own little haven to enjoy their hot tub. You will see some of the comments and images sent by some of our customers, and we hope you may even find an idea or two here as to how to make the best of your new hot tub.If you would like to know which hot tub and/or spa shelter is shown in the following images then just give us a call! We are available seven days a week on 01259 759860 or you can send us a message via our Online Contact Form.



Karen Yerek, Alloa, Central Scotland“Everyone should have a HotSpring Hot Tub …… Fantastic”
Mr & Mrs Paterson, Alloa, Central Scotland “Thanks very much for the advice, help and support in our recent purchase of a ‘HOT TUB’, this was much appreciated. The installation and instructions went well and the apparatus has been put to good use. The ‘Hot Tub’ is a welcome addition to our small but compact garden, so much so that our friends have said the we have brought a ‘touch of Florida’ to our garden. Many thanks.”
J Murdoch, AuchterarderWe purchased our Hot Tub from HotSpring Central in Stirling and were delighted with the whole process. Advice, purchase after sales etc was a very pleasant experience and installation was completed on time. The Prodigy Hot Tub is installed in our home at the Gleneagles Hotel. Our guests have spent many hours relaxing in the beautiful surroundings and by all reports the tub is proving very popular. Would we recommend HotSpring Central? Absolutely!”

Jim & Eleanor, www.gleneaglesrentals.com

S Macintosh, North Queens Ferry – “Best Buy anyone can make – HotSpring is a great company with a great product and more important has a great after sales service”.
Tom Matchett – Having had several Hot Tubs in my lifetime since they become popular I can confirm with experience that my Hot Springs Tub purchased from Gail & Eric does what it says on the tin and that is ” It does run at the small premium cost and I do not see any significant increase in my electricty bills ” I bought my first tub in 1999 at a show in the SECC in Glasgow and after my first Electric Bill I switched it off. So after putting out over 7K for it I eventually gave it away – I bought my recent Tub from Gail in February 2008 and have had no problems with it and my recomendation is ” Service It Regularly and Im sure it will last a lifetime ” Eric looks after my tub and it just runs like a swiss watch – Nothing seems to trouble Gail or Eric and they keep a great range of accessories & chemicals on hand and there is nothing better after a shift in the garden especially in severe cold weather than a long soak with a red wine ” bubbles & all ” I say to many people – Just keep your car once paid and invest in a Hot Tub – The best of both worlds is then at your fingertips.”
Dawn Wilford, Linlithgow – “It is all true, economical running costs, quiet motor etc etc, but the piste de la resistance has to be the excellent after-sales service from the girls at Sterling Tillicoultry and the service team……unbelievable and oh so unusual these days.I phoned yesterday to say the hot tub was leaking and Eric, the engineer, arrived at approx 4.30pm on a Sunday. He left at 9.10pm. Throughout his visit he displayed knowledge of his product, sense of humour and courtesy. Not once did Eric show any negativity… and he must have been tired, hungry and was definately wet by the time he left.Ten out of ten to Eric, very refreshing in this day of “I can’t be bothered attitudes”Thank you Eric.”
Angela Green, Scotland – “Just a wee note to let you know that we got our hot tub up to temperature yesterday.We went out in the afternoon and bought a nice Patio Awning to go over it and it looks fantastic. We are so chuffed with it, my neighbour came into the back garden for a wee nosy and she said its like a mini – Hollywood”.

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Mr & Mrs Simmers from Abernethy in Perth – “Sorry we missed you yesterday, just a quick note to say that everything is going great with the Hot Tub, it’s been in use most days.Whilst we are on thank you again for getting that initial problem fixed so quickly, working until that late hour was very impressive customer service. If you could pass our thanks on to Eric as well that would be appreciated.Attached is an ‘aerial view’ of photo of Sonia enjoying the Hot Tub!”
Caroline & Johnny Wills, Biggar – “Thought l would drop you a wee note re our hot tub. You have no idea what a god send this hot tub has been to us. Graeme, my son, was sitting his finals at Edinburgh University and things got pretty tough. What do you do when things get tough. Jump in the hot tub of course. We also had some really bad family news and sometimes I find it all too much for me.”

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Mr & Mrs Tasker, Scotland – “We were both very apprehensive about the process of buying a hot tub but after investigation on the net and numerous visits to different suppliers we ended up at HotSpring in Tillicoultry.The moment we stepped into the showroom we felt a totally different atmosphere. We received expert friendly advice with no over-pushy sales technique. Any questions asked were answered in easy-to-understand terms. We felt totally at home”.

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Mr Black, Scotland“Glad you liked the picture of our hot tub in its location and being used for my grand daughter’s 14th “hot tub” birthday party. The party was a great success with her and her friends. Well the story behind our purchase of our HotSpring Jetsetter hot tub is a bit unusual as we were actually visiting the Sterling store to purchase a new 3 piece suite. We went into the HotSpring showroom and suffice to say when we left, Anna and the hot tub had convinced us that we would be better buying a hot tub rather than the new suite.”

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Mr Cooper, West Lothian – “The HotSpring team were fantastic. They gave us honest and precise information on which hot tub would best suit our needs. We couldn’t live without the hot tub now and the aftersales service from HotSpring is amazing. I can phone our sales rep at any time as she is always more than happy to help.”


Mike Farmer, Scotland – “We are absolutely delighted with our HotSpring hot tub, and equally important, we have enjoyed the friendliness, professionalism and excellent service provided by your staff – especially from the girls at Sterling. Well done.”
Brenda & Gordon McNeill, Stranraer – “Just to say a huge ‘Thank You’ to you all for without your help & guidance we never would have got ‘through’ this. The ‘boys’ were great and we enjoyed their company as well as their expertise and knowledge of the product.

Good to know we are fully covered and have help at the end of the phone.

Thanks again for the great service from all of you!”


Mr and Mrs Rankin – Having researched the hot tub market we decided on a HotSpring hot tub after having visited Anna at Sterling Furniture centre. She did not try to give us a hard sell, but was able to answer our questions in a very professional manner from her obviously extensive knowledge of the product,and made it very plain that her help did not end when the tub was installed. She discussed our requirements and suggested the Sovereign model and gave us her mobile number on which we could contact her even after office hours – service indeed!”

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Ian Forrester, Great North Lodges, Aviemore – “As a result of the impressive help we received from HotSpring we have planned to refit and include more Hot Tubs in some of our properties, and have already ordered two more hot tubs from them.”

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Susie and Bill at Bluebell Croft – “The reason we chose HotSpring is because we believe they are the very best on the market especially in terms of filtration, simple maintenance and economy in running costs. We believe that very many of our guests choose to stay with us because of the hot tub and it is very well used by everyone. We have recommended to many guest that on returning home it is HotSpring they should be looking at, rather than any other make.”
Susan Murphy Stirling – Hot tubs are for all seasons, even when the seasons themselves are confused. Check the date and the weather!”(photo taken May 5th 2009)
Linda Lawson, Newport on Tay, Fife – “We had done a bit of homework on different companies but found HotSpring to be the most upfront, explaining all the do’s and dont’s and the best in quality.”


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Mr Mackie, Kincardine, Scotland – “The hot tub is excellent and we still spend 3 or 4 nights a week in it!”